Queen West shoe store closing after 75 years in business
William’s Shoe Store on Queen West was much loved by customers for its wide-fitting shoes and quality service
Devoted customers are saying a final goodbye to an iconic Queen Street West small business that is closing up shop after 75 years.
Recently, William’s Shoe Store, an establishment known for its quality service and wide shoes, has embarked on its final sale, slashing prices up to 80 per cent.
Leaving the shop with full bags on Tuesday, longtime customer Karen Rudner told TorontoToday she is sorry to see the store go.
“They care about the fit, they care about their customers — and that’s why they keep coming back,” she said.
Store founded in 1950
The shop was opened on Queen Street West in 1950, at a time when new immigrants were flocking to Toronto as part of the post-war boom. It was founded by William and Maria Czarnota.
Despite lacking a website, the store, located at 750 Queen St. W. continued to find success over the years through word of mouth and its loyal customer base.
Alex Castillo, a west end local, told TorontoToday she began purchasing shoes at the establishment several decades ago, and has continued in recent years, bringing her daughter to buy sandals and other needed footwear.
Castillo said that with its old European charm, there is nothing quite like William’s Shoe Store citywide.
“It’s really tragic,” she said, of the closing. “It’s been a staple of the neighbourhood for a long time,” she said.
Shoes on deep discount
When TorontoToday visited on Tuesday, men’s and women’s shoes were marked between 30 and 80 per cent off, including popular brands such as New Balance and Rieker.
After having just purchased new winter boots and casual sneakers at the shop, Rudner said she’s well supplied for the foreseeable future.
But once those wear out, she said she’s not sure where she’ll turn next for footwear, noting her distaste for big box retailers.
“It’s quite sad that they’re closing, but I understand that change is inevitable,” she said.
“Hopefully another shop will come in that has the same customer service and same community values.”
The store’s current operator declined an interview request for this story.
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